Privacy Policy

Privacy Policy

Rhiannon Ford Divorce Consultancy takes your privacy seriously and is committed to protecting your privacy.

 

Responsible Person and Staff

Our Owner and Founder, Rhiannon Ford, is the personal responsible for ensuring that Rhiannon Ford Divorce Consultancy complies with the General Data Protection Regulations (GDPR) and all existing and subsequent, relevant legislation. If you have any questions about our privacy policy please contact Rhiannon Ford at rhiannon@rhiannonford.co.uk or at our postal address; 4 Wilton Gardens, Walton on Thames, Surrey. KT12 3BD.

Everyone at Rhiannon Ford Divorce Consultancy has been trained in how to handle personal information.

 

Requesting Information, Amendment and Destruction of Data

You may request details of all the personal information that we hold about you under the Data Protection Legislation. If you would like a copy of the information held on you, please write to Rhiannon Ford at the postal address given above.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will correct any information found to be incorrect within 28 days of receipt of that request.

You are also entitled to request that any Data we hold on you is destroyed or erased, and we shall comply with that request within 28 days of receipt of that request. In any event, if you have not been in contact with us for a consistent period of 2 years (unless an alternative agreement has been reached between you and Rhiannon Ford) we have measures in place to destroy your file of papers held by Rhiannon Ford Divorce Consultancy and all the written information that you voluntarily provided to us. Likewise, once our work together has completed and your file has been closed, we will retain the file of papers for a period of 6 years in our archiving storage system after which it will be destroyed. You can request that you file of papers is destroyed sooner than this by contacting Rhiannon Ford at rhiannon@rhiannonford.co.uk or at the postal address provided above.

If you have previously agreed to us using your personal information such as your contact email address, for updates, newsletters or direct marketing purposes, we will continue to keep this information but you may change your mind at any time by clicking on the unsubscribe button at the bottom of every newsletter, writing to our postal address or by emailing us at rhiannon@rhiannonford.co.uk.

 

What Data Do We Hold and How We Use It?

Rhiannon Ford Divorce Consultancy gathers and retains personal information about you when you voluntarily submit it to us. For example, if you choose to complete and submit a contact form via the Website’s “Contact us” page, we will use the data you submit to respond to your enquiry and consider your request. Your personal details held on the “Contact Us” page of our website will automatically be deleted after 90 days.

You may also have contacted us via email for more information and again we will use the data you submit to consider and respond to your enquiry. We will retain the information you submitted and may use or disclose your information as provided in this Privacy Policy.

You are under no obligation to provide any personal data.  However, we may ask you for your name, address, e-mail address and telephone number. We will only collect personal information from you which you have provided to us, so please do not submit your personal data to us if you do not wish us to collect it.

We may ask for further information from you in order to carry out our professional services as a divorce consultancy and to provide you with advice and guidance about the situation for which you would like our help. Such information may include details of your family situation and information about your financial position and details of your divorce legal case. In all instances it is entirely your choice as to whether you provide such information.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place procedures to safeguard and secure the information we collect online and physically via the handwritten notes Rhiannon Ford takes during her meetings with you and information collected via email exchanges with Rhiannon Ford. You can ask for details of this security at any time.

 

Third Parties

We will not sell, distribute or lease your personal information to third parties and will not do so unless we have your permission or are required by law to do so.

 

Further Information 

If you have any further questions or queries about this policy, please contact Rhiannon Ford at rhiannon@rhiannonford.co.uk.

(Privacy Policy updated on 14th May 2018)